Privacy Policy of Calqy LLC

Effective date: 04/09/2024

Calqy LLC (“Calqy”, ‘application’, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.calqy.io (“Site”) and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, or when you participate in activities on the Site. The personal information we collect may include:

  • Personal Data: Your name, email address, phone number, and any other information you choose to provide.
  • Financial Data: Credit card numbers or other payment-related information, if you purchase products or services.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

Personal Data may be freely provided by the user, or, in case of usage data, collected automatically when using this application.

Unless specified otherwise, all data requested by this application is mandatory and failure to provide this data may make it impossible for this application to provide its services. In cases where this application specifically states that some data is not mandatory, users are free not to communicate this data without consequences to the availability or the functioning of the service.

Users who are uncertain about which personal data is mandatory are welcome to contact us.

Users are responsible for any third-party personal data obtained, published or shared through this application and confirm that they have the third party’s consent to provide the data to us.

How We Use Your Information

We use the information we collect about you to:

  • Provide, operate, and maintain our Site and services.
  • Improve, personalize, and expand our Site and services.
  • Understand and analyze how you use our Site and services.
  • Develop new products, services, features, and functionality.
  • Communicate with you, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes.
  • Process your transactions and payments.
  • Find and prevent fraud.

The data concerning the user is collected to allow us to provide our service, comply with its legal obligations, respond to enforcement requests, protect our rights and interests (or those of our users or third parties), detect any malicious or fraudulent activity, as well as the following: Analytics, User database management, Handling payments, Contacting the User, Managing contacts and sending messages, Tag Management, Hosting and backend infrastructure, Interaction with online survey platforms, Heat mapping, and session recording, Managing data collection and online surveys and Registration and authentication.

Google User Data

Calqy collects your Google email address. We store your email address to uniquely identify you as a user, to get in contact with you if you need support, and to notify you when we have updated the data you previously imported.

Calqy collects your full name. We store your full name so that we can address you personally by email and personalize our communication to you.

Google Sheets Permissions

To help streamline your workflows in Google Sheets, Calqy needs your authorization to perform specific operations on your behalf.

Access to Create, Edit, and Delete Google Sheets Spreadsheets:

Our application requires the ability to edit your spreadsheets to create and update reports effectively. To achieve this, we use the Google Sheets API, which allows us to efficiently perform the necessary operations. Without this permission, we are unable to provide the services you expect.

Calqy’s access is limited to spreadsheets where you have explicitly activated it. Within those spreadsheets, we only make changes to sheets created by Calqy. Even within each sheet, Calqy solely focuses on rows and columns created by itself. Any additional rows or columns you add remain untouched.

Be assured that Calqy will never delete any of your spreadsheets, sheets, rows, or columns. Your data remains safe and secure.

Connect to an external service

This permission enables communication with external systems and services beyond Google Sheets. It facilitates the following interactions:

  • QuickBooks: Importing and refreshing your reports
  • Our own backend APIs: Authorizing access and coordinating integrations
  • MixPanel: Tracking usage of significant features

Run Calqy in the background:

Calqy provides an easy way to import reports from QuickBooks into Google Sheets, but its true value lies in automatically refreshing those reports. To do this, we need permission to perform tasks without you having to open Calqy manually every time.

Show Calqy’s interface within Google apps:

This permission allows Calqy to interact with you within Google Sheets. It enables you to connect QuickBooks accounts, create and manage reports, and drill down into your numbers right from your spreadsheet.

Track user actions for product improvement:

To understand how customers use our features and identify key areas for improvement, we track some user actions using MixPanel. In these cases, we use the email address of the logged-in Google user for identification.

Infrastructure

  • Our infrastructure adheres to the latest security best practices.
  • All databases use industry-standard AES-256 encryption at rest for the entire dataset, with sensitive data receiving additional protection through AES-256 application-level encryption.
  • Calqy consistently employs TLS encryption for communication between systems, ensuring privacy and data security.

Access and modification privileges to our systems are granted based on the principle of least privilege and are always protected by multi-factor authentication.

Application

To import reports from QuickBooks, we store tokens that allow us to perform API operations on the user’s behalf.

  • We store access tokens with the highest level of protection, including at-rest and application-level encryption.
  • The user can easily revoke these tokens with one click in our application or via QuickBooks Online.

To debug issues, our engineers may need to inspect the structure of reports created by Calqy in your spreadsheets.

  • Unless the user has explicitly granted them access to a spreadsheet, they will not be able to see any sensitive information in those sheets.
  • They can identify the positions of rows and columns but will not be able to see names, numbers, or report data from QuickBooks.

Calqy strictly adheres to a read-only approach when accessing data via the QuickBooks API, ensuring that your QuickBooks data remains untouched and unaltered.

Sharing Your Information

We may share your information with third parties in the following situations:

  • We rely on other companies to deliver parts of Calqy. We don’t permit other companies to use any information about you in a way that we wouldn’t. If we share any information about you and your company with third parties, it is always aggregated and anonymised.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Law Enforcement: We may disclose your information where required to do so by law or subpoena or if we believe such action is necessary to comply with the law and the reasonable requests of law enforcement.

Your Privacy Rights

Depending on your location, you may have certain rights under applicable data protection laws, including the right to access, correct, update, or request deletion of your personal information that we hold.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at:

Calqy LLC
privacy@calqy.io